Campaign concept · Design leadership

Love is when: leading Verizon’s Valentine’s campaign creative

After pitching the concept to Verizon’s design team, I was selected to lead the 2015 Valentine’s creative. “Love is when” connected products to everyday relationships and shared experiences, giving the campaign a wider emotional range.

Context
Verizon
My contribution
Lead designer
Project type
Historical campaign
Love is when
The project at a glance

Project overview

Who it is for

Verizon shoppers exploring products through a seasonal campaign.

The design focus

Connect devices and accessories with familiar moments of care and connection.

What the work includes

A pitched creative concept and a repeatable visual treatment for the 2015 Valentine’s campaign.

01

Build the idea around connection

The concept included family and friendship alongside romantic relationships. It positioned technology within the moments people share, creating a consistent idea for gift-oriented product stories.

02

Make the visual device repeatable

A red heart replaced the word “love” or “heart” in campaign messaging and was added to the font library. This gave the team a recognizable visual element that could connect different messages and product treatments.

03

Connect creative with the shopping task

The brief paired the emotional concept with practical shopping goals across desktop, tablet and mobile. The archive includes early ideas, treatment options and the finished campaign presentation, with a historical snapshot of the Valentine’s homepage.

The connection to my practice

What this work demonstrates

This project brings together idea generation and creative ownership. I pitched the direction and led the design, using a repeatable visual idea to connect emotional storytelling with the shopping task.

  • Creative leadership
  • Campaign concept
  • Visual storytelling
  • Ecommerce design
Explore the original work

Design details & project materials

Original project materials reflect the product interfaces and brand guidelines at the time. This overview describes my design contribution; it does not claim unreported business or conversion results.

Great work starts with a conversation

Let’s create something
that makes a difference.

UX leadership, practical AI, and thoughtful digital experiences.

Contact Diana