Diana D’Achille UX & AI
I’m a UX Senior Manager at Verizon and AI educator. I lead enterprise UX strategy, design systems, and teams—and apply that experience to practical AI workflows that make information clearer and everyday work more efficient.
How our Verizon team uses Google Gemini Gems for content review and NotebookLM for shared knowledge—with human oversight built into the workflow.
Explore the Featured Conversation
A practical approach to organizing project knowledge in Google NotebookLM, so teams can find context, ask better questions, and check the source.
Explore the Approach
A practical approach to repeatable content checks with Google Gemini Gems, with clear review criteria and people responsible for the final decision.
Explore the ApproachGemini image supplied by Diana. NotebookLM example published in Bowen Craggs’ feature by Sophia Lechner (opens in a new tab). Explore the related perspectives on knowledge design and human review.
Practice updating a blog post with AI. Choose what to share, check the draft, and keep the publishing decision in your hands.
Try the 10-Minute LessonBeginner-friendly · No sign-in required
From enterprise UX governance to urgent launches, I lead teams through complex work with a clear purpose.
2M+
annual visitors to the corporate website
UX strategy, design governance, and team leadership for a corporate website serving more than 2 million annual visitors.
Explore the Case Study$1M+
reported reduction in operational costs
Led a 20-person IT team to develop a security portal, with reported operational cost reductions of more than $1 million.
Explore the Case Study<5 days
from a communication need to a web experience
Led design, UX, and implementation in under five days to support daily communications during the early months of the pandemic.
Explore the Case StudyEnterprise UX, digital products, and independent creative work. Explore the problem, my role, and the design decisions.
View All 33 Projects
Homepage creative on either side of Verizon’s 2015 brand launch, balancing a new visual language with a clear product story.
A product story shaped through composition, depth and a carefully sequenced introduction to the Galaxy S6 and S6 Edge.
A targeted creative concept for Android customers during an iPhone launch, built around relevance rather than one message for everyone.
Adapting a third-party reviews platform to Verizon’s design standards while working toward the project’s accessibility goals.
An animal-inspired watch-face gallery that brings original illustration into an everyday personal device.
An original collection that translates the anatomy and personality of animals into faceted, geometric illustrations.
My career at Verizon spans visual design, UX management, and senior design leadership. I work across strategy, stakeholder alignment, mentoring, and delivery. That foundation shapes my AI practice: understand the task, organize the information, and make the next decision clearer.
I help beginners and professionals use AI more safely and confidently. Beyond design, I’m an illustrator and a 2025 Marywood Athletics Hall of Fame inductee in cross country and lacrosse.
UX leadership, practical AI, and thoughtful digital experiences.
