Community website · Service learning
Co-Op Farmers Market
A custom website for a local farmers market, created through a Marywood University service-learning assignment.
Customer experience · UX/UI
Receipt redesign: making purchase information easier to use
A receipt needs to work beyond the moment it appears on screen. In this project, I combined design and research thinking to explore how customers understand, keep and return to their purchase details.
The project at a glance
Project overview
Who it is for
Customers who need to understand and return to their purchase information.
The design focus
Consider a receipt as an ongoing reference, beyond the first confirmation screen.
What the work includes
Receipt design exploration informed by customer tasks and research thinking.
Ask what the customer needs to do next
The work considered behavior as well as appearance. One question was whether letting a customer save a digital receipt locally could remove a step from a later task. That question shaped the exploration rather than serving as a claim of a measured improvement.
Use shared understanding to guide decisions
Personas helped the team discuss priorities and build empathy during the project. I brought research and visual-design ideas into collaboration with teammates, connecting the receipt’s presentation with the needs it was meant to serve.
The connection to my practice
What this work demonstrates
The project demonstrates a task-based approach to information design: start with what a person needs to understand or retrieve, then use that understanding to guide the layout.
- UX research
- Information design
- Post-purchase UX
- Interface design
Explore the original work
Design details & project materials
Original project materials reflect the product interfaces and brand guidelines at the time. This overview describes my design contribution; it does not claim unreported business or conversion results.
Continue exploring
Related work & perspectives
Design practice · From research to handoff
How I approach design
A look at the habits behind the work: research, sketches, shared understanding and close collaboration through delivery.